Three health care providers consult a chart on a tablet in the hallway of a hospital.

Our Team

Meet our leadership team - actively working to serve our customers

Dorian Prior

Dorian PriorVice President of Profile EMR, WELL EMR Group

Dorian has 20 years of professional experience; he has responsibility for the Profile EMR organization, including all Canadian and International service delivery, customer operations, product management, software engineering, solution architecture, and sales and growth.

Dorian started his career as a software developer, leading to a leadership role at an analytics organization in the real estate space. Dorian has held leadership positions in multiple tech start up organizations, has led an enterprise project management office and has led a service delivery organization. His educational credentials include a degree in Business Administration from Simon Fraser University, and certifications in Project Management and Change Management. He is based out of Vancouver, British Columbia, Canada.  

Craig Longstaff

Craig LongstaffVice President of Sales and Growth, International, WELL EMR Group and General Manager, International, Profile EMR

Craig has 20 years of professional experience; he is responsible for service delivery and customer operations activities in Australia and New Zealand and is also responsible for sales and growth in international markets. He oversees significant transformational projects for high profile multi-disciplinary healthcare agencies including corrections, defense, community health, and educational facilities.

Craig’s educational credentials include a degree in Commerce, Management, and Marketing from the University of Auckland New Zealand, a diploma in executive management from Simon Fraser University, British Columbia, and a Master of Business Administration from the Australian Institute of Management. He is based out of Sydney, New South Wales, Australia.  

Silvio Labriola

Silvio LabriolaVice President of Sales and Growth, Canada, WELL EMR Group

Silvio has 20 years of professional experience; he is responsible for sales and growth in the Canadian market.

Silvio’s educational credentials include a Master of Business Administration (MBA) degree from Simon Fraser University, and a Human Resource Management Diploma from British Columbia Institute of Technology which together enhance his Bachelor of Arts degree from McMaster University. He is based out of Vancouver, British Columbia, Canada.  

Dr. Andrew Hall

Andrew HallVice President of Solution Architecture, WELL EMR Group

Andrew has 30 years of professional experience in health informatics; he is responsible for solution architecture at the company. His deep domain experience in health care, along with his approach to collaborative roadmap planning drives innovative and user-centric solutions.

Andrew's educational credentials include a BHB MB ChB with a specialization in Radiology from the School of Medicine, University of Auckland, New Zealand. He is based out of Vancouver, British Columbia, Canada.

Alexey Egorov

Alexey EgorovDirector of Software Engineering

Alexey has 20 years of professional experience; he is responsible for software development and quality assurance at the company.

Alexey's educational credentials include a Master’s degree in Automation Control Systems from Belarus State University of Informatics and Radioelectronics. He is based out of Vancouver, British Columbia, Canada.

Andrew Grant

Andrew GrantDirector of Product Management

Andrew has 15 years of professional experience; he is responsible for the product management activities at the company.

Andrew started his career in customer service, developing skills in business analysis, requirements gathering, solution design and product ownership. His customer-oriented approach for defining product capabilities and identifying and solving issues sets a high standard for product management excellence. His education includes courses in software development and health informatics. He is based out of Vancouver, British Columbia, Canada.

Zuber Jiwa

Zuber JiwaDirector of Customer Operations, Canada

Zuber has 18 years of professional experience; he is responsible for the customer operations activities in Canada for the company. 

Zuber started his career in customer service, developing skills in coaching and leading a team of customer-oriented professionals. His hands-on approach for responding to queries and identifying and solving issues sets a high standard for customer service excellence. His education includes courses in business and health informatics. He is based out of Vancouver, British Columbia, Canada.

Kyle Schembri

Kyle SchembriDirector of Service Delivery, Canada

Kyle has over a decade of professional services experience and is responsible for service delivery in Canada, which oversees all customer implementations. He is an experienced project manager and leader, having previously led a wide variety of initiatives in primary care, public health, and data analytics.

Kyle has a BSc in Health Information Science from the University of Victoria, is a certified PMP and PRINCE2 Practitioner, and is currently studying for his MBA. He is based out of Vancouver, British Columbia, Canada.

James Penfold

James PenfoldManager of Service Delivery, International

James has 30 years of professional experience; he is responsible for the service delivery activities in Australia and New Zealand for the company. 

James's educational credentials include a Bachelor of Science (majoring in Mathematics and Computer Science) from the University of Auckland, New Zealand, as well as a Diploma of Business in Personnel Management and Employee Relations from the University of Auckland, New Zealand. He is based out of Auckland, New Zealand.

Rachel Hunter

Rachel HunterManager of Customer Operations, International

Rachel has over 10 years professional experience in healthcare; she is an experienced nurse and manager, having previously led large healthcare teams. Rachel is responsible for the customer operations activities in Australia and New Zealand for the company.

Rachel’s educational credentials include a Bachelor of Science Nursing Degree (specialising in mental health) from the University of Stirling, Scotland. She is based out of Auckland, New Zealand.