Who we serve
Built for the pace of general practice
GPs are the first point of contact for patients — managing complex, ongoing care across a wide range of conditions while running an efficient practice. Every second in a consultation matters. Profile is built to keep up: comprehensive clinical charting, ePrescribing, scheduling, and billing all in one system, so clinicians can focus on the patient in front of them.
"Our decision-making with each patient can be very complex — our day comes down to seconds."
3
markets supported — Canada, Australia, and New Zealand — with localised billing, prescribing, and compliance built in
1
unified system for clinical care, administration, prescribing, referrals, and billing — no context switching
What Profile does for primary care
Everything a busy practice needs
From solo GPs to multi-provider group practices — the features that matter most, configured for how primary care actually works.
Clinical charting & encounters
Structured encounter documentation with customisable visit templates, care plans, diagnoses, adverse reactions, and pathology and radiology ordering — all in one view.
Encounter templates
Care plans
Flow sheets
ePrescribing
Send prescriptions electronically to pharmacies, reducing errors and streamlining the prescription process. Integrated with local ePrescribing networks in each market.
PrescribeIT (CA)
NZePS (NZ)
SafeScript (AU)
Scheduling & appointments
Rules-based scheduling templates, waitlist management, and online booking — so patients can book without calling and your front desk stays focused on in-clinic flow.
Online booking
Waitlist
Multi-provider
Referrals — inward & outward
Receive and process incoming referrals, and create outbound referrals to specialists — all tracked within the same system. Integrated with regional referral networks.
HealthLink (NZ/AU)
Ocean (CA)
Medical objects
Population health & preventive care
Profile automatically flags patients overdue for preventive screenings, generates recall lists, and tracks chronic disease metrics like HbA1c and blood pressure trends over time.
Recall lists
Chronic disease
KPI dashboards
Integrated billing & financials
Built into the clinical workflow, Profile's billing system supports MSP/Teleplan (BC), Medicare batch billing (AU), and ACC claims (NZ), with QuickBill for faster processing.
MSP/Teleplan
Medicare (AU)
ACC (NZ)
Challenges & how Profile helps
We understand what slows primary care down
Profile is built around the real constraints GPs face every day — not just clinical needs, but the operational and administrative pressures that make it harder to spend time with patients.
Challenge
Structured encounter documentation with customisable visit templates, care plans, diagnoses, adverse reactions, and pathology and radiology ordering — all in one view.
Scheduling & appointments
Rules-based scheduling templates, waitlist management, and online booking — so patients can book without calling and your front desk stays focused on in-clinic flow.
Online booking
Waitlist
Multi-provider
Referrals — inward & outward
Receive and process incoming referrals, and create outbound referrals to specialists — all tracked within the same system. Integrated with regional referral networks.
HealthLink (NZ/AU)
Ocean (CA)
Medical objects
Population health & preventive care
Profile automatically flags patients overdue for preventive screenings, generates recall lists, and tracks chronic disease metrics like HbA1c and blood pressure trends over time.
Recall lists
Chronic disease
KPI dashboards
Integrated billing & financials
Built into the clinical workflow, Profile's billing system supports MSP/Teleplan (BC), Medicare batch billing (AU), and ACC claims (NZ), with QuickBill for faster processing.
MSP/Teleplan
Medicare (AU)
ACC (NZ)